OFF-SITE SHUTTLE PROGRAM

Looking to move people?

We will tailor OSSP to your project, streamline your shuttle service requirements, put more time back in your day and save your company money.

There is a reason why Metropolitan Shuttle is the largest provider of chartered transportation services to the U.S. federal government in the country, and the preferred shuttle services partner to the world’s largest logistics companies.

Benefits of outsourcing

Maintaining your own fleet of buses, managing drivers and making sure that you stay in compliance with local, state, and federal requirements can be a burden.

Outsourcing your shuttle service to Metropolitan Shuttle is the most logical option, because we will do all of that for you. We have the flexibility to adjust the number of vehicles on your contract easily, so whether your team has 10 or 10,000 people, we can scale the project to have the optimal number of vehicles on the road at all times- even at different times of the day.

Customized Solutions

The Off-Site Shuttle Program created by Metropolitan Shuttle, offers unparalleled service for organizations seeking to transport employees or customers between parking lots and facilities. The Program establishes procedures that ensure the highest standards in reliability, trackability, and safety. OSSP was designed to concisely and precisely meet your project’s requirements, thus providing you with peace of mind.

Local Coverage and Maintenance
Virtually Everywhere

With access to hundreds of depots nationwide
and more in Canada, we are always close. So wherever you need service, Metropolitan Shuttle can help you. We are the most resourceful, local service you will ever encounter.

Off-Site Shuttle Program Highlights

This is where the rubber meets the road, so to speak. OSSP offers you unparalleled safety, reliability, cleanliness and trackability. Our four-point Program Standards guarantee that your shuttle program will show up and perform from day one until the end of the project.

Hassle-Free Planning

We take the stress out of coordinating group transportation. Whether you need point-to-point drop-offs, shuttles between venues, or parking solutions, we handle every detail to ensure your day moves like clock-work.

Safety is our No. 1 concern

We hold our drivers to the highest standards, becaus they will make the difference for your project. All of the vehicles on your project are properly insured and will meet or exceed federal regulations set by DOT and FMCSA. Our drivers go through a background check and are DOT-certified. Working in a secure facility? No problem! We can provide drivers that have DOD clearances.

Airtight Project Management

At the beginning of your project, we assign a Metropolitan Shuttle HQ project manager, who will work with you to create your transportation plan. This person will also work as your main point of contact throughout the project. A local project manager is assigned to oversee the project on a daily basis. In addition to this a person will be on call 24/7 to help you outside normal business hours. So should any issues arise with your project, there’s always someone you can reach.

Track the buses in real time with MetroTRAC

We know that for your company, timing is everything. That’s where our proprietary tracking system, MetroTRAC comes in. MetroTRAC will allow you to monitor the locations of buses at a glance. The passengers, and, most importantly your management will have the benefit of knowing when the next bus will come, increasing their satisfaction with the shuttle service.

Reliable Service and Unsurpassed Maintenance

Nobody likes a dirty bus. Or one that never arrives! That is why OSSP emphasizes the importance regular cleaning and maintenance. Each vehicle is subject to a maintenance schedule that includes tasks performed daily, weekly, monthly and quarterly. Together these guarantee that the passengers ride on comfortable, clean and well-functioning buses every day.

Fleet Options

With one of the largest fleets available we can accommodate your project’s needs. Here
are the OSSP’s three most popular vehicle types.

Passenger Vans are great for regular service for small groups or frequent round robin on campuses or in town.

School Buses are the most cost-effective vehicles for transporting people. These rugged vehicles are ideal for construction projects.

Minibuses are ideal for frequent shuttle service thanks to their passenger capacity, comfort, and large doors for quick embarking and disembarking.

Metropolitan Shuttle – the provider you can trust

Metropolitan Shuttle is the Nation’s leading chartered transportation network. We’re trusted by the largest companies and we are the largest provider of chartered transportation and shuttle bus services to the U.S. Government.

Since 2001, we have transported millions of people and cultivated a network of trusted transportation partners. No matter what size your project is, we’re able to offer you stress-free one-window service, and will work with you to develop a transportation plan for your project.

Our people are the best professionals in the charter bus and shuttle bus service industry. We take pride in our work and want to give you our best service, because your success is also our success. That is why we have such a high rate of returning clients.

We know the ins and outs of the shuttle and charter bus regulations and insurance, so you don’t have to. As a part of our service, we provide the due diligence of the buses and partners so you can rest assured you and your passengers are taken care of.

Thorough Vehicle Maintenance

We only utilize vehicles that are clean, comfortable and reliable. Here’s a look at the typical procedures we put each bus through before sending it out for customer use:

Daily Inspection & Prep:

Driver performed pre-trip safety inspection that includes gauges/warning lights, brake system tests, parking/emergency brake, horn, headlamps, hazard lights, stop lights, tail lights, clearance lights, marker lights, turn signals, license lamp, doors, windshield, wipers/washer fluid, windows, steering wheel play, wheels/lugs/nuts, tires/tread/inflation, hubcaps, exhaust system, defrost/defogger, flares/triangles, first aid kit, fire extinguisher, emergency exits, mirrors, fluid leaks, unusual noises, interior lights, interior condition, driver’s seat and seat belt.

Pre-trip cleanliness/appearance inspection includes:

• Vehicle exterior, interior, windows and floor
• Vehicle documents- permits, insurance, registration & trip sheets
• Vehicle heat and/or air conditioning system working?

Post-trip inspection includes:

• Check for lost/forgotten items
• Trash removal
• Damage check

Periodic Care

• Full interior and exterior cleaning (typically every weekend, in addition to the daily sweeping& spot cleaning)
• Biweekly maintenance check including coolant check, oil check and various system checks
• Quarterly preventive maintenance check consisting of:
  
  – exterior walk around (lighting devices & reflectors, fuel tank filter caps, fuel tank mounting & straps,lube door latches, etc.)
  
  – tires & wheels (nuts & studs, wheel locks, axle flange nuts& gaskets, tread depth & air pressure)
  
  – upper chassis engine cooling & electrical(cab mechanism, cooling system, hydraulic brake fluid level, fan hub bearings & brackets, water pump, belts, air compressor, alternator/starter, engine compartment wiring, exhaust system, air cleaner ducting, batteries, throttle and linkage, steering column, and fluids)
  
  – under chassis and lubrication (front axle assembly, front axle brake components, axle springs, pins etc., shocks, pitman arm, ball & socket joints, transmission oil level, transmission mainshaft rear bearing, parking brake components, rear brake adjustments, differential pinion bearing, torque, radius or tracking arms of rear suspension, differential oil level, axle breather vents, clutch brake, etc.
  
  – engine service (drain crankcase, change all oil and fuel filters, refill crankcase, paint drain and fill plugs, recheck oil level with engine off, apply P.M sticker, verify mileage, valid DOT decal).